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Fueling up your vehicle is a routine task, but it’s one that requires careful attention, especially given the rising prices of petrol and diesel. Unfortunately, mistakes and even fraud can occur at petrol pumps, which can leave consumers shortchanged. If you suspect that a mistake or fraudulent activity has taken place while filling your tank, it’s important to know that you can take action.

How to File a Complaint if You Experience Issues at a Petrol Pump

If you encounter an issue while filling up your vehicle—whether it’s an underfilled tank, a discrepancy in the amount charged, or any other suspicious activity—there are several ways you can file a complaint.

1. Hindustan Petroleum (HP) Petrol Pumps

If you notice any mistakes or fraudulent activities at a Hindustan Petroleum petrol pump, you can easily file a complaint on their official website. Simply visit Hindustan Petroleum's Complaints and Feedback Page and register your issue. The process is straightforward and designed to address your concerns promptly.

2. Indian Oil Petrol Pumps

For issues at Indian Oil petrol pumps, you can reach out to their customer support via their toll-free helpline. Call 18002333555 to lodge a complaint. Whether it’s a mistake made by an employee or a more serious issue, the helpline is available to assist you in resolving the matter.

3. Complaints to the Ministry of Petroleum and Natural Gas

If you prefer, you can also escalate your complaint to the Ministry of Petroleum and Natural Gas of the Government of India. Visit the official website here to submit your complaint directly. This additional step ensures that your concerns are heard at the highest level.

What Happens After You File a Complaint?

Once a complaint is lodged, it will be investigated thoroughly. If the investigation finds your complaint to be valid, the concerned petrol pump may face serious consequences, including potential sealing of the pump. This strong action is part of ongoing efforts to maintain fairness and transparency at fuel stations across the country.

Conclusion

Fuel is an essential commodity, and it’s crucial that consumers get what they pay for. If you encounter any issues while refueling, don’t hesitate to file a complaint. Whether through the petrol company’s official channels or directly with the government, your voice can make a difference.

Disclaimer

Bimacure does not hold any rights to this blog. All rights are reserved by Daily Hunt News and India Employment News.

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